Achieve faster, clearer conversations by using Customer Relations Officer text messaging software to streamline every customer touchpoint and maximize messaging efficiency.
With 98% of texts read within minutes and replies coming 10x faster than email, your team can coordinate updates, resolve issues, and follow up without delays. 75% of customers prefer texting over calls, so make sure every interaction feels convenient and responsive.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover customer relations officer text messaging software that turns every conversation into a smooth, professional experience across your channels. Coordinate replies, route messages, and keep full context at your fingertips so no detail is missed.
Modernize how your team communicates by using intuitive tools that support quick responses, organized threads, and consistent follow up that keeps customers feeling valued.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
