Transform client success with targeted text messaging that accelerates engagement at every stage of the customer journey. With 98% of texts read within minutes and replies coming 10x faster than email, your team can rapidly resolve questions and proactively guide accounts. Make sure critical updates never get missed so relationships stay strong and expansion opportunities grow.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Managing hundreds of client relationships demands communication tools that scale without losing the personal touch. Text messaging software built for success teams lets you coordinate renewal conversations, deliver timely product updates, and respond to urgent requests through the most direct channel available. Automated workflows handle routine check ins while you focus on strategic accounts, creating consistent touchpoints that build loyalty and uncover upsell potential across your entire portfolio.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
