Streamline front desk communication and reduce constant phone interruptions. Texting helps your team confirm visits, share forms, and coordinate schedules fast. 98 percent of texts are read within minutes and replies arrive up to 10x faster than email, while 75 percent of patients prefer texting to phone calls for routine office communication.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Deliver superior patient communication while freeing your reception staff from repetitive administrative burdens. Text messaging creates seamless coordination between your office and patients, enabling quick responses to questions, efficient document sharing, and simplified scheduling management.
Your team gains valuable time to address walk-in patients and urgent matters that demand personal interaction, while automated systems handle routine exchanges that previously consumed hours of phone time daily.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
