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CRM Integration Text Messaging Software

Achieve smarter CRM engagement by integrating two-way texting that streamlines conversations directly inside your workflows. Leverage automated follow-ups and intelligent routing to optimize pipeline visibility, accelerate responses, and enhance customer relationships with measurable, trackable results.
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Unlock Seamless CRM Integrated Text Messaging

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Unlock seamless CRM integrated text messaging to streamline every customer interaction across sales, service, and support. Texts are read 98% of the time within minutes and replies arrive up to 10x faster than email.

Make sure every message syncs back to your CRM so teams stay aligned and up to 75% of customers can communicate in the channel they prefer.

Transform CRM Texting Into a Revenue Engine

Ready to accelerate revenue with intelligent CRM text messaging that connects your team to customers instantly? Automated workflows and bidirectional sync mean every conversation updates your database in real time, eliminating manual data entry.Your sales and support teams can respond where customers prefer to engage, boosting reply speeds and conversion rates while maintaining complete visibility across all touchpoints.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Master CRM Integrated Texting For Stronger Customer Relationships

Transform how your organization communicates by embedding text messaging directly into your CRM platform. Bidirectional sync captures every conversation automatically, giving your entire team instant access to customer interactions without toggling between systems. Respond where your audience prefers to connect while maintaining unified records that drive smarter decisions and deeper relationships across every department.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Seamless Workflows and Better Tracking

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FAQs About CRM Integration Text Messaging Software

How can CRM integration text messaging improve customer relationships? −
Connecting your CRM with text messaging creates a unified communication hub where every interaction is tracked and accessible. Messages sync automatically with customer records, giving your team complete visibility into conversations and engagement history. This integration eliminates data silos and makes sure no customer falls through the cracks.
What happens when text messages sync with CRM data? +
Your team gains instant access to customer context before responding to any message. Contact details, purchase history, and previous interactions appear alongside each conversation, enabling personalized responses. Textellent bridges your CRM and messaging platform so information flows seamlessly in both directions.
Can automated texts trigger based on CRM activity? +
Absolutely. When a contact reaches a specific stage in your pipeline or completes an action, Textellent can send targeted messages automatically. Welcome sequences, follow ups, and milestone celebrations launch based on CRM triggers without manual intervention. Your audience stays engaged while your team focuses on high value tasks.
Does CRM integration work with multiple team members? +
Yes. Textellent distributes conversations based on CRM assignments so the right team member handles each customer. Managers can monitor performance metrics, response times, and campaign results directly within their existing dashboard. Collaboration becomes effortless when everyone accesses the same synchronized information.
How does integrated texting accelerate sales cycles? +
Immediate communication through text reduces the lag time between prospect interest and team response. Your CRM captures leads while Textellent delivers instant acknowledgment and qualification messages. Faster engagement translates to higher conversion rates and shorter time to close.
What customer data transfers between CRM and messaging platforms? +
Contact information, tags, custom fields, and interaction history sync bidirectionally through Textellent integrations. Updates made in either system reflect across both platforms in real time. This connectivity maintains data accuracy and gives your team a complete view of each customer journey.