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Abandoned Cart Text Messaging Software

Abandoned cart text messaging software from Textellent helps you accelerate recoveries with intelligent, automated outreach and fast two-way replies. Drive more completed purchases using personalized cart reminders, targeted incentives, and perfectly timed follow-up conversations that feel natural to each shopper.
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Recover Lost Sales With Smart Cart Texts

Shopping carts get abandoned. It happens constantly across every online store. But each empty cart represents a real customer who was ready to buy until something made them hesitate.

Text messaging brings those shoppers back faster than any other channel. Send personalized cart reminders straight to their phones and watch recovery rates climb. 98% of texts get read within minutes, and customers respond 10x faster than email.

Automate your follow-ups based on cart value, items left behind, or time since abandonment. Every message feels personal while your system handles the timing perfectly.

Maximize Revenue With Cart Recovery Texts

Unlock more revenue by converting silent abandoned carts into recovered orders with targeted cart recovery texts. Deliver timely reminders that feel personal, reduce dropoff friction, and gently guide customers back to checkout.Maximize revenue with a focused SMS cart strategy that keeps your brand top of mind while your business leverages automated journeys to recapture lost sales without extra manual effort.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Accelerate Cart Recovery With Automated Text Nudges

Transform stalled carts into completed orders with automated text nudges that feel timely and relevant. Our abandoned cart messaging software orchestrates tailored reminders that match shopper intent and stage, keeping friction low. Cart recovery sequences quietly run in the background so your team focuses on growth while your brand stays present in the exact moment buyers are ready to come back.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Recoveries and Completed Orders

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FAQs About Abandoned Cart Text Messaging Software

How can abandoned cart text messaging recover lost sales? −
Abandoned cart texts reach customers at the exact moment they're reconsidering a purchase, creating immediate opportunities to address concerns or offer incentives. Textellent automates these recovery messages based on cart activity, sending personalized reminders that bring shoppers back to complete their orders.
What types of messages work best for cart recovery? +
Simple reminders with product details perform well, while messages offering limited-time discounts or free shipping create urgency that drives conversions. Textellent lets you test different approaches and track which messages generate the highest recovery rates for your specific audience.
Can abandoned cart texts be personalized for each shopper? +
Absolutely. You can include the customer's name, specific products left behind, and tailored incentives based on cart value or purchase history. Textellent pulls this data automatically from your ecommerce platform to create relevant, personalized recovery messages.
When should we send abandoned cart text messages? +
Timing matters significantly for cart recovery success. Send your first message within one to three hours after abandonment, then follow up with additional texts at strategic intervals over the next few days to maximize recovery without overwhelming customers.
Does Textellent connect with our online store platform? +
Yes. Textellent integrates with major ecommerce platforms like Shopify, WooCommerce, and BigCommerce to automatically detect abandoned carts and sync customer data. This connection allows seamless campaign triggers without manual tracking or data entry.
How do we measure success with cart recovery texting? +
Track recovery rate, revenue generated, and conversion percentage to understand campaign performance. Textellent provides detailed analytics showing which messages drive purchases, optimal send times, and ROI from your abandoned cart campaigns.