Auto repair customers expect quick answers about appointments, estimates, and vehicle status. Text messaging delivers the speed they want while keeping your team organized and efficient.
98% of texts get read within minutes. Responses arrive 10x faster than email. 75% of vehicle owners prefer texting over phone calls when coordinating service needs.
Textellent connects your shop’s main number to a platform built for automotive service. Automate appointment reminders and follow-ups. Segment customers by vehicle type or service history. Sync every conversation with your shop management system so your entire team stays informed.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover how repair ready texting helps your auto shop get quicker approvals on recommended work while keeping customers in the loop. Send clear photos, estimates, and status updates so drivers can reply and approve jobs without waiting on a call.
Your service writers stay productive while conversations are automatically organized by vehicle and repair order, making it easy to keep bays full and jobs moving.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
