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Property Restoration Text Messaging Software

Respond faster to water damage claims, fire restoration inquiries, and emergency service requests with automated text messaging. Textellent streamlines client communication through instant updates, appointment confirmations, and project status alerts, all from your business line. Keep property owners informed while your team focuses on restoration work.
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Unlock Faster Property Restoration Communication

Property restoration demands rapid coordination across crews, adjusters, and property owners. Text messaging delivers the speed your operations require. 98% of texts get read within minutes, and responses arrive 10x faster than email.

Textellent centralizes all restoration communication in one platform. Automate updates for job status, inspection schedules, and completion notices. Segment contacts by project type, damage category, or urgency level. Sync every message with your restoration management system so field teams and office staff stay connected throughout each project.

Transform Property Restoration With Intelligent Messaging

Accelerate emergency response times and keep property owners informed throughout every restoration phase. Intelligent messaging connects your field technicians, office coordinators, and clients instantly, eliminating communication gaps that delay projects.Automated notifications handle appointment confirmations, crew arrivals, and milestone updates while you focus on restoration work. Real-time two-way conversations resolve questions immediately, reducing callbacks and improving customer satisfaction scores across water damage, fire recovery, and mold remediation jobs.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Instantly Streamline Property Restoration Text Messaging

Transform chaotic property restoration communication into a single, clear text messaging channel built for fast moving projects. Instantly streamline property restoration text messaging so teams coordinate schedules, documents, and photos without confusion.

Automated sequences guide customers from first contact through final walkthrough, while centralized message threads give your business polished communication that builds trust and wins repeat work.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Emergency Responses and Restored Homes

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FAQs About Property Restoration Text Messaging Software

How can property restoration companies use text messaging to speed up emergency response? −
When disaster strikes, homeowners need immediate answers and fast action. Text messaging lets restoration teams confirm availability within minutes, dispatch crews in real time, and send arrival updates that reduce customer anxiety. Textellent automates these critical touchpoints so your team can focus on the restoration work itself.
What role does SMS play in managing property damage claims? +
Coordinating between homeowners, insurance adjusters, and restoration crews creates communication bottlenecks that delay repairs. Texting centralizes updates about claim status, documentation requests, and inspection schedules in one accessible thread. Textellent keeps all parties informed automatically, cutting down on phone tag and speeding up approvals.
Can we send photo and video updates through text during restoration projects? +
Absolutely. MMS capabilities allow your crews to share progress photos, document damage for insurance purposes, and provide visual proof of completed work directly through text. Textellent supports rich media messaging so homeowners and adjusters can see exactly what's happening without scheduling extra site visits.
How does automated texting help with follow up after restoration work is complete? +
Post-project communication often falls through the cracks when teams move to the next emergency. Automated sequences can request reviews, check on customer satisfaction, and offer maintenance tips weeks or months after completion. Textellent schedules these touchpoints automatically, turning one-time clients into long-term relationships.
Can property restoration businesses text from their main office number? +
Yes. Your existing business line can be enabled for two-way SMS, letting customers text the same number they call for emergencies. Textellent makes this possible without requiring separate phone systems or confusing customers with unfamiliar contact information.
Does text messaging software integrate with restoration management platforms? +
Yes. Textellent connects with job management systems, CRMs, and scheduling tools used in the restoration industry. Contact details, project status, and conversation history sync automatically across platforms, eliminating duplicate data entry and keeping your entire operation coordinated.