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Security Company Text Messaging Software

Strengthen client relationships and operational efficiency with instant text communication built for security companies. Textellent delivers automated patrol confirmations, emergency alerts, and appointment coordination through your business number. Respond to incidents faster, keep clients informed with status updates, and manage guard schedules seamlessly with intelligent messaging that works around the clock.
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Security Teams Rely On Smart Texting

Security teams operate in high-stakes environments where every second counts. Text messaging delivers critical updates instantly, coordinates patrol schedules seamlessly, and keeps your entire team connected whether they’re on-site or responding to incidents across multiple locations.

98% of texts get read within minutes, making it the fastest way to reach officers during emergencies. Replies arrive 10x faster than email, and automated shift reminders reduce no-shows while keeping everyone informed about schedule changes, incident reports, and urgent security alerts in real time.

Modernize Security Operations With Smart Messaging

Modernize your security operations with intelligent messaging that connects dispersed teams across facilities and field assignments. Automated alerts reach personnel instantly during critical situations, while two-way communication enables rapid response coordination without delays or missed information.Smart scheduling tools eliminate confusion about coverage gaps and deployment needs. Your officers stay informed through mobile-first technology that adapts to their workflow, creating seamless information flow from command centers to front-line responders handling active situations.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Achieve Faster Incident Response With Secure Texting

Instantly coordinate security responses with secure text messaging built for command centers and field teams. Sensitive updates are protected while information flows quickly between dispatch, patrols, and supervisors to limit confusion during fast moving situations.

Use role based groups, priority alerts, and auditable message histories to make sure every incident is handled faster, safer, and with full accountability.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Patrols and Protected Clients

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FAQs About Security Company Text Messaging Software

How can security companies capture leads faster with text messaging? −
Instant response times make all the difference when potential clients reach out about security services. Text messaging lets you reply within seconds, qualify prospects automatically, and schedule consultations before competitors even check their email. Textellent captures every inquiry and routes it to the right team member immediately.
What role does SMS play in emergency security notifications? +
Security situations demand immediate action, and texting delivers alerts faster than any other channel. You can broadcast urgent updates to clients, dispatch teams to incidents, and confirm arrivals in real time. Textellent makes sure critical messages reach everyone who needs them without delay.
Can security firms automate patrol confirmations and check-ins? +
Absolutely. Automated messages can confirm scheduled patrols, send arrival notifications, and request client feedback after each visit. Your team stays focused on protection while Textellent handles routine communication and documentation automatically.
How does texting strengthen client relationships for security providers? +
Regular touchpoints build trust and demonstrate your commitment to their safety. Send monthly security tips, system health updates, and personalized check-ins that keep your company top of mind. Textellent helps you maintain consistent contact without overwhelming your staff.
Does text messaging work with security management platforms? +
Yes. Textellent connects with dispatch systems, CRM tools, and scheduling software to sync client data and incident reports. Every conversation and campaign metric flows into your existing workflow without manual data entry.
Can we send contract renewals and service reminders via text? +
Definitely. Automated renewal notices, maintenance reminders, and payment confirmations keep clients informed and reduce administrative workload. Textellent tracks responses and follows up with clients who need additional attention before their coverage expires.