Courier operations demand speed and precision at every touchpoint. Text messaging connects dispatchers, drivers, and customers in real time, cutting response delays and keeping deliveries on track.
98% of texts are read within minutes. Replies come 10x faster than email. 75% of customers prefer texting for delivery updates over phone calls.
Accelerate Courier Messaging gives you the tools to manage every conversation from one platform. Text from your business number so customers recognize you instantly. Automate pickup confirmations, delivery alerts, and driver assignments. Sync messages with your dispatch system to make sure nothing falls through the cracks.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Transform how couriers communicate by using dedicated text messaging software built for time sensitive deliveries. Replace scattered calls with organized message threads that keep dispatchers, drivers, and recipients aligned at every stage.
Modernize courier texting for every delivery with automated status prompts, reply templates, and shared inboxes that make sure your team responds fast, reduces confusion, and maintains clear visibility across each route.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
