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Distribution Company Text Messaging Software

Achieve faster, more accurate distribution communication with two-way texting that optimizes order updates and delivery coordination. Textellent streamlines status alerts, automates follow ups, and enhances routing communication so your teams respond quickly, reduce errors, and keep customers satisfied.
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Maximize Distribution Workflows With Targeted Text Messaging

Maximize distribution workflows with targeted text messaging software built for suppliers, wholesalers, and logistics teams. Coordinate orders, confirm deliveries, and update drivers faster to keep every shipment on track. 98% of texts are read within minutes and replies arrive 10x faster than email. 75% of partners prefer texting for time sensitive updates, helping your operation move with confidence.

Transform Distribution Routing With Advanced Text Workflows

Accelerate routing decisions and delivery coordination with intelligent text workflows designed for distribution operations. Automate driver notifications, shipment confirmations, and real-time status updates that connect warehouses, carriers, and customers instantly.Reduce communication delays while improving on-time performance across your entire supply chain. Advanced messaging tools integrate with existing systems to streamline every touchpoint from dock to destination.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Master Distribution Text Messaging For Every Route

Transform route management and fleet communication with SMS technology purpose built for distribution networks. Engage drivers with instant pickup alerts, load changes, and stop sequence adjustments that eliminate confusion and missed connections. Mobile messaging creates direct lines between dispatch teams and field personnel, cutting response times while boosting accountability across multi-stop deliveries and complex distribution schedules.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Shipments and Happy Partners

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FAQs About Distribution Company Text Messaging Software

How can distribution companies use text messaging to coordinate deliveries? −
Text messaging transforms delivery coordination by providing instant updates to drivers, warehouse staff, and customers simultaneously. Distribution teams can send route changes, loading confirmations, and arrival notifications in real time. Textellent centralizes all delivery communication so nothing gets lost between dispatch and final delivery.
What role does SMS play in managing distribution inventory alerts? +
Automated text alerts notify your team the moment stock levels hit critical thresholds or when high-priority items arrive. This immediate visibility prevents stockouts and keeps fulfillment running smoothly. Textellent connects directly to your inventory systems to trigger alerts based on the conditions you define.
Can text messaging help distribution companies reduce missed deliveries? +
Absolutely. Sending delivery windows and confirmation requests via text dramatically increases customer availability and reduces failed attempts. Recipients can respond instantly to reschedule or confirm their presence. Textellent tracks all responses automatically so your dispatch team always has current information.
How does Textellent support communication with distribution partners and suppliers? +
You can create dedicated message flows for vendors, carriers, and logistics partners to share order status, pickup schedules, and documentation requests. Two-way texting keeps everyone aligned without endless email chains or phone tag. Textellent segments contacts automatically so the right messages reach the right partners every time.
Does text messaging software integrate with warehouse management systems? +
Yes. Textellent connects with leading WMS and ERP platforms to pull order data, sync shipment status, and update customer records automatically. This integration eliminates manual data entry and keeps your distribution operations moving at full speed. All conversations and campaign results flow back into your existing systems.
Can we send bulk updates to customers about order delays or shipping changes? +
You can broadcast urgent updates to affected customers instantly while personalizing each message with order numbers and new delivery estimates. Textellent handles high-volume sends without delays and tracks who opened, responded, or needs follow-up. Proactive communication turns potential complaints into appreciation for transparency.