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Restaurant Text Messaging Software

Connect with diners through instant text messaging that fills tables and builds loyalty. Textellent streamlines reservation confirmations, waitlist updates, and promotional campaigns from your restaurant’s main number. Deliver timely order notifications, gather feedback after meals, and recover no-shows with automated reminders that keep your dining room full.
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Boost Guest Engagement With Smart Texting

Guests expect instant answers about reservations, wait times, and menu questions. Text messaging delivers the speed they want while keeping your staff focused on service. 98% of texts get read within minutes, and replies come 10x faster than email.

Connect with diners through their preferred channel. Send reservation confirmations, waitlist updates, and special promotions directly to their phones. Automate birthday offers and feedback requests so every guest feels valued without adding work to your team’s plate.

Transform Restaurant Messaging Into Lasting Guest Loyalty

Transform restaurant conversations into memorable guest experiences with text messaging built for busy dining rooms. Replace clunky phone calls with instant, organized chats that keep hosts, servers, and guests perfectly aligned.Use SMS to coordinate table status, VIP notes, and tailored offers that feel personal at scale. Make sure every message deepens loyalty, turns first timers into regulars, and keeps your brand top of mind between visits.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Modernize Restaurant Texting To Elevate Every Guest

Streamline how your restaurant communicates by putting powerful messaging tools in every team member’s hands. Coordinate seating updates, dietary preferences, and service requests through organized text threads that eliminate confusion during peak hours.

Reach guests where they already spend their time while building relationships that extend beyond a single meal. Automated campaigns handle routine touchpoints, freeing your staff to focus on creating exceptional dining moments that drive repeat business.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Reservations and Repeat Diners

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FAQs About Restaurant Text Messaging Software

How does restaurant text messaging software help manage reservations? −
Transform your booking process with automated confirmations and reminders sent directly to guests' phones. Textellent reduces no-shows by up to 30% while freeing your staff from constant phone calls and manual follow-ups.
What makes SMS marketing effective for restaurants? +
Text messages achieve 98% open rates compared to just 20% for email, making them the fastest way to fill empty tables. You can promote daily specials, happy hour deals, or last-minute availability to your most loyal customers instantly.
Can we send personalized offers to different customer segments? +
Absolutely. Textellent allows you to group guests by preferences, visit frequency, or order history and send targeted promotions that drive repeat business. Birthday rewards, VIP perks, and customized menu suggestions all happen automatically based on the criteria you set.
Does restaurant texting software integrate with our POS system? +
Yes. Textellent connects with major point-of-sale and reservation platforms to sync customer data, order history, and booking information automatically. This creates a unified communication hub where every interaction is tracked and accessible.
How quickly can we launch text campaigns for our restaurant? +
Start sending messages within minutes using your existing business number. Textellent handles opt-in collection, compliance management, and message scheduling so you can focus on creating compelling offers that bring diners through your doors.
Can we automate waitlist notifications and table-ready alerts? +
Yes. Set up instant notifications that alert guests when their table is available, reducing lobby congestion and improving the dining experience. Automated waitlist management keeps customers informed without tying up your host stand or requiring manual updates.