SMS Marketing for Universities

Use two-way SMS to engage students, share important updates, send reminders, and improve communication across departments with automated campaigns.

Built for Universities

  • Send admissions updates, class reminders, and event notifications from the university’s main line

  • Automate financial aid deadlines, enrollment reminders, and post-event follow-ups to increase participation

  • Segment by department, program, or student year to deliver relevant and targeted updates

  • Connect CRM, SIS, and scheduling systems so records, communications, and events stay in sync

Launch SMS That Students Actually Read

University students are busy and rely on fast, reliable communication. SMS ensures key updates, deadlines, and event reminders are delivered instantly, improving engagement and reducing missed opportunities.

98%

of texts are read immediately

70%

of consumers want to text organizations

40%

of consumers said they have tried to text an institution

Everything You Need to Scale SMS

Campaigns and Keywords

Build opt-in lists through admissions forms, orientation events, and QR codes on campus. Send targeted updates for enrollment, financial aid, and university events while tracking responses with unique codes.

Reminders and After-Hours Auto-Replies

Send reminders for registration, exams, housing deadlines, and campus activities. After-hours auto-replies confirm receipt, request details like student ID, and let students know when staff will follow up.

Mobile App, Reporting, and Integrations

Staff never miss a student or parent message with the mobile app. Track replies, confirmations, and campaign performance, and sync seamlessly with your CRM or SIS.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Turn Texts Into Higher Enrollment and Stronger Student Engagement

FAQs About SMS Marketing for Universities

What can universities do with SMS?
Universities can send admissions notifications, event reminders, financial aid deadlines, housing updates, emergency alerts, and alumni engagement campaigns. SMS keeps communication clear and immediate.
How quickly do students respond to texts? +
Most texts are read within minutes, making SMS an ideal way to deliver time-sensitive updates like class cancellations, exam schedules, or payment reminders.
Can we use our existing university number? +
Yes. You can text-enable your institution’s main line so students, parents, and alumni can call or text the same number. Messages can be routed to the right department automatically.
How do after-hours auto-replies work? +
Auto-replies acknowledge messages sent after hours, collect details such as student name or ID, and provide information on when staff will respond.
Can we segment messages and track results? +
Yes. Segment by program, department, student year, or alumni status. Track replies, registrations, donations, and attendance to measure campaign effectiveness.
Does this integrate with SIS or CRM systems? +
Textellent integrates with CRMs, SIS, and other university systems to sync records, conversations, and communications seamlessly.
What about compliance and opt-in or opt-out? +
Students and alumni opt in through admissions forms, campus events, or QR codes. Each SMS includes opt-out instructions, and STOP and HELP requests are handled automatically for compliance.
Can we try Textellent for free? +
Yes. Universities can start with a 14-day free trial to test SMS campaigns, reminders, and workflows before upgrading.