of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Build opt-in lists with signage, referral campaigns, and online booking pages using keywords or QR codes. Send promotions, loyalty rewards, and seasonal service offers while tracking engagement with unique codes.
Confirm appointments and send reminders to reduce no-shows. After-hours auto-replies acknowledge new inquiries, gather service details, and let clients know when they will hear back.
Stylists and staff never miss a client message with the mobile app. Track bookings, cancellations, and campaign results, and sync everything with your salon’s CRM or POS system.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
