SMS Marketing for Property Managers

Use two-way SMS to communicate with tenants, schedule maintenance, share updates, and keep units occupied with automated campaigns.

Built for Property Managers

  • Send notices, reminders, and updates directly from your main office line to tenants and staff
  • Automate rent reminders, lease renewal notifications, and maintenance updates to reduce missed deadlines
  • Segment tenants by property, unit type, lease stage, or location to deliver targeted communications
  • Connect forms, applications, CRM, and property management software so records and conversations stay in sync

Launch SMS That Customers Actually Read

Tenants and prospects respond faster to texts than emails or phone calls. With instant replies, reminders, and scheduled messages, property managers streamline communication, reduce late payments, and build stronger tenant relationships.

98%

of texts are read immediately

40%

of consumers said they have tried to text a business

50%

of customers trust text more than other communication forms

Everything You Need to Scale SMS

Campaigns and Keywords

Use QR codes or keywords on signage, applications, and ads to grow opt-in lists. Send vacancy alerts, community updates, and lease renewal reminders while tracking engagement with unique codes.

Reminders and After-Hours Auto-Replies

Cut late payments and missed renewals with reminders. After-hours auto-replies acknowledge tenant requests, collect maintenance details, and set expectations for follow-up the next business day.

Mobile App, Reporting, and Integrations

Never miss a tenant message with the mobile app. Track rent reminders, renewal confirmations, and service requests in reports, and sync all data with your property management system.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into On-Time Payments and Occupied Units

FAQs About SMS Marketing for Property Managers

What can we do with SMS as a property manager?
You can remind tenants about rent due dates, send lease renewal notices, confirm maintenance appointments, share community updates, and notify prospects of new vacancies. SMS makes communication fast and reduces missed deadlines or lost leads.
How quickly do tenants and prospects respond to texts? +
Most texts are read within minutes, which ensures urgent updates like maintenance schedules or payment reminders are seen right away. Faster responses mean fewer late fees and better tenant satisfaction.
Can we use our existing office number? +
Yes. You can text-enable your main office line so tenants and prospects use the same number for calls and texts. Routing ensures messages reach the right manager or department.
How do after-hours auto-replies work? +
When offices are closed, an auto-reply immediately acknowledges messages, requests details like unit number or maintenance issue, and tells the sender when to expect follow-up.
Can we segment messages and track results? +
Yes. Segment tenants by property, lease stage, or location, and track responses to measure payment timeliness, renewal confirmations, and vacancy interest.
Does this integrate with our property management system? +
Integrations and API allow Textellent to sync tenant records, lease data, and communication history with your property management software and CRM.
What about compliance and opt-in or opt-out? +
Tenants and prospects can opt in through forms, applications, or keywords. Every message includes opt-out instructions, and STOP and HELP requests are handled automatically to maintain compliance.
Can we try Textellent for free? +
Yes. Property managers can start with a 14-day trial to test reminders, renewals, and communication flows before upgrading.