Your team needs smb sms software that keeps conversations moving without piling work onto a few people. Textellent automates lead follow-ups, appointment confirmations, payment reminders, and review requests, while a shared inbox routes replies to the right teammate.
Intelligent templates and scheduled workflows streamline daily outreach, boost response rates, reduce no-shows, and help sales and service teams turn more texts into booked jobs and repeat business.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Cut wait-times with smb sms software that turns routine updates into quick, readable texts and keeps conversations moving in real time. Automated confirmations, service-status pings, and follow-ups arrive right when they matter, so replies come sooner and details stay clear.
Friendly reminders reduce missed appointments, while personalized messages use names, dates, and next steps for less back-and-forth. People get timely updates, simple reply options, and a smoother end-to-end experience from booking to completion.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
