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Service Business Marketing Software

Fast replies and clear reminders keep schedules on track and customers in the loop, without adding work to already-busy teams. Textellent brings two-way texting, automated follow-ups, and shared inboxes to service business marketing software, tying messages to bookings and updates that support revenue and smoother operations.
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Designed for Service Companies

Transform service business marketing software into a faster revenue channel with Textellent’s SMS automation. New leads get instant two-way texts, missed-call replies, and drip follow-ups that coordinate estimates, bookings, and reviews without manual chasing.

Automated reminders cut no-shows, payment nudges speed collections, and a shared inbox makes sure teams respond from one business number, boosting productivity and keeping customers engaged.

Generate More Qualified Leads

Field-ready service business marketing software gives the internal team one place to capture leads, route conversations, and standardize replies. Automated missed-call texts, form-triggered follow-ups, and shared inbox ownership reduce handoffs. Templates and scheduled SMS make sure every estimate, booking, and review request goes out on time, so staff spend less time chasing and more time serving. Clear, friendly texting makes every interaction easier from the first inquiry to the day-of visit. Quick SMS confirmations and faster replies reduce waiting and missed details. Timely reminders and status updates keep appointments on track. Personalized messages tied to the service request help people know what happens next, so communication feels consistent without extra phone calls.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Stay Top Of Mind

Automated SMS follow-ups in service business marketing software keep conversations active after a quote, a missed call, or a completed job. Textellent ties two-way business texting to bookings and status changes, so updates and next steps go out on time and stay consistent.

Convenient texts confirm details in seconds, with faster replies and clear messages that reduce back-and-forth. Timely reminders, arrival alerts, and personalized notes based on the request help people feel informed and looked after throughout the visit.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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FAQs About Service Business Marketing Software

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