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Rewards SMS Software

Loyalty moments happen fast, and customers notice when updates arrive right on their phones. Textellent supports rewards sms software with automated, two-way texts, keyword opt-ins, and scheduled follow-ups that keep points, offers, and reminders consistent. A shared inbox and integrations help teams stay coordinated while tracking engagement and revenue signals.
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Created for Loyalty Teams

Transform rewards sms software into a reliable loyalty engine with Textellent. Automated points updates, reward-ready alerts, and referral nudges go out based on purchases, visits, or form submits, while two-way replies capture questions before they become churn.

Templates, segmentation, and a shared inbox streamline handoffs across locations, make sure opt-ins stay compliant, and help teams respond faster, lifting repeat visits, redemption rates, and offer-driven revenue.

Automate Reward Notifications

Cut manual reward texts and scattered follow-ups with rewards sms software that automates points updates, reward-ready alerts, and expiration reminders. Internal teams work from templates, triggers, and a shared inbox that keeps every message on-brand and compliant. Fewer handoffs get lost, and reporting shows which notifications drive redemptions and repeat visits. Timely reward texts keep loyalty simple, with clear updates on points, offers, and next steps right from a phone. Faster two-way replies answer questions about balances or eligibility without waiting on email. Personalized messages based on activity make sure reminders arrive when rewards are ready, reducing missed redemptions and improving the overall experience.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Inform Members About Points

Deliver points-balance updates with rewards sms software that texts members after purchases, visits, or redemptions, so loyalty stays easy to track. Automated alerts share what changed, what’s available, and when points expire, reducing confusion and missed rewards.

Quick texts surface balances in seconds, with faster two-way replies when questions come up. Clear, personalized messages and timely reminders arrive on the phone members already use, making sure updates feel relevant and the rewards experience stays smooth.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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FAQs About Rewards SMS Software

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