Tired of chasing reviews across locations and inboxes? With review marketing software built around SMS, Textellent automates post-purchase check-ins, routes replies to the right teammate in a shared inbox, and escalates service issues before they hit public sites.
Teams streamline outreach with templates, triggers, and timed reminders, reducing manual follow-up while boosting response rates, repeat visits, and attribution to revenue-driving customer moments.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Review marketing software highlights great outcomes by turning post-visit feedback into timely SMS conversations, then guiding happy customers to share reviews while keeping details consistent. With automated texting, reminders, and quick review links, follow-ups arrive at the right moment and replies don’t get lost.
People get convenient texts, faster answers, and clear updates, with personalized reminders that fit their schedule. The result is less back-and-forth and a better overall experience from first message to posted review.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
