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Review Generation Software

Modern customer conversations move fastest in the inbox people actually read, where quick replies and timely reminders can shape loyalty and repeat business. Textellent ties texting automation to review generation software, making sure post-visit nudges, follow-ups, and team workflows stay consistent without extra manual effort.
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Built for Reputation Focused Businesses

Struggling with inconsistent feedback collection after appointments or jobs? Textellent pairs review generation software with automated SMS follow ups, sending the right request at the right time based on scheduling or CRM triggers and making sure opt ins stay compliant.

With a shared inbox and templates, teams respond faster, reduce manual outreach, and keep more customers engaged, which can lift review volume, protect local rankings, and convert more first time visits into repeat revenue.

Increase Online Reviews Consistently

Review generation software streamlines how the team requests and manages feedback, so review outreach doesn’t depend on someone remembering to follow up. Automated SMS follow-ups, templates, and a shared inbox cut manual work, organize replies, and make sure timing stays consistent after each visit or job.After an appointment or service, a quick text arrives with a direct link that’s easy to use on a phone. Customers get faster responses to questions, clear status updates, and timely reminders if they haven’t replied yet, with personalized details pulled in so each message feels relevant and respectful.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Make Leaving Feedback Effortless

Review generation software speeds up post-visit feedback by sending SMS requests when the experience is still fresh. With automated follow-ups and clear links, leaving a review takes seconds, and questions get answered faster without extra steps.

A quick, personalized text keeps communication simple and convenient, with timely reminders if feedback is missed. Replies feel more direct and up-to-date, so the overall experience stays smoother from service to review.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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FAQs About Review Generation Software

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