Every reservation update moves faster with reservation sms software built for hospitality workflows. Textellent automates waitlist offers, confirmation follow ups, and pre arrival details, while intelligent keyword triggers route requests and make sure guests get immediate answers.
A shared team inbox and templates cut phone time, speed table or room turns, and help drive more rebookings through timely, personalized texts.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Last-minute changes move quickly, so reservation sms software keeps confirmations, delays, and waitlist openings visible in real time. Automated texts send the right update at the right moment, with two-way replies that keep every detail in one thread.
Guests get convenience on their phone, faster responses to changes, and clear communication about times, locations, and special requests. Timely reminders reduce missed reservations, while personalized updates make sure each visit feels easier and better organized.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
