Instantly, mass notification software becomes more useful when it is built for two-way business texting. Textellent automates SMS alerts for outages, schedule changes, billing reminders, and service updates, while routing replies to a shared inbox so teams coordinate in real time.
Automated triggers from CRMs, forms, and scheduling tools cut manual follow ups, speed resolutions, and improve show rates, renewals, and customer engagement.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
With mass notification software, urgent SMS updates reach people in seconds, even when email gets buried. Automated business texting sends the right message at the right time for outages, delivery changes, safety alerts, or appointment shifts, with two-way replies that confirm status and reduce back-and-forth.
Messages arrive on a familiar channel with clear next steps, quick-reply options, and personalized details. Timely reminders and follow-ups make it easier to stay informed, respond faster, and feel taken care of throughout the update.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
