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Customer Loyalty Software

Loyalty programs work best when updates arrive quickly and feel personal, not buried in email. Textellent pairs two-way texting with automated reminders, drip follow-ups, and team inboxes that fit into a customer loyalty software workflow, strengthening engagement and supporting repeat visits and revenue.
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Made for Retention Focused Brands

Transform customer loyalty software into a real time retention engine with Textellent SMS automation. Brands streamline point updates, reorder nudges, and winback sequences with behavior-triggered texts, keyword opt ins, and personalized drip campaigns that customers can answer in seconds.

A shared team inbox and templates cut response time, reduce manual follow ups, and generate higher repeat purchases and program participation.

Increase Repeat Purchases Automatically

Turn repeat-purchase outreach into a repeatable system with customer loyalty software and SMS automation. Teams centralize conversations in a shared inbox, reuse templates, and trigger point updates or winback texts from customer actions. Fewer manual follow-ups means faster resolution, cleaner handoffs, and more consistent program management across locations and shifts.Members get easy, text-based loyalty updates that arrive when they matter. Points balances, reward availability, and reorder nudges show up as clear SMS messages, with timely reminders and simple replies. Two-way texting supports faster responses, personalized offers based on behavior, and fewer missed updates, creating a smoother loyalty experience from sign-up to redemption.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Reward Customers With Meaningful Offers

Deliver better rewards with customer loyalty software that uses SMS automation to send meaningful offers when they matter. Point updates, reward-drop alerts, and expiring-deal reminders arrive fast, with clear details and simple reply options for help or changes.

Customers get convenient, text-first updates that feel personal, not promotional. Quick responses, timely reminders, and straightforward communication make it easier to track points, redeem rewards, and stay in the loop without extra steps.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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FAQs About Customer Loyalty Software

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