Modernize customer texting with automated messaging software that routes replies to a shared inbox, personalizes follow ups, and triggers reminders from your CRM or scheduling tool.
With Textellent, teams spend less time chasing confirmations, payments, and status updates, while customers respond faster. The result is fewer no shows, higher conversion from time sensitive leads, and more consistent engagement across every location.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Cut delays with automated messaging software that sends SMS confirmations, follow-ups, and service updates based on real actions like a booking, form submit, or payment status. Messages go out on time and stay consistent, while two-way texting keeps conversations moving without phone tag.
Convenience shows up in quick replies, clear next steps, and timely reminders that reduce missed appointments and forgotten payments. Personal details like name, time, and location make updates feel relevant, so every text supports a better overall experience.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
