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Automated Messaging Software

Busy teams rely on quick, two-way texting to keep leads warm, reduce no-shows, and clear up service questions without constant phone tag. Textellent adds automation, a shared inbox, and integrations that tie messages to real triggers, supporting steadier revenue and smoother day-to-day operations.
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Designed for Scaling Organizations

Modernize customer texting with automated messaging software that routes replies to a shared inbox, personalizes follow ups, and triggers reminders from your CRM or scheduling tool.

With Textellent, teams spend less time chasing confirmations, payments, and status updates, while customers respond faster. The result is fewer no shows, higher conversion from time sensitive leads, and more consistent engagement across every location.

Scale Communication Efficiently

Automated messaging software removes the daily churn of repeated updates, missed handoffs, and manual follow ups. Shared inbox workflows and templated replies keep conversations organized and consistent. With triggers from scheduling tools and CRMs, the team spends less time retyping basics and more time handling exceptions that actually need attention.Convenience improves when business texting sends confirmations, reminders, and status updates at the right moment. Replies arrive faster because SMS meets people where they already communicate. Messages stay clear with short templates and personalized fields, so each text includes the right details. Timely nudges reduce missed appointments, forgotten payments, and confusion around next steps.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Deliver Messages Automatically

Cut delays with automated messaging software that sends SMS confirmations, follow-ups, and service updates based on real actions like a booking, form submit, or payment status. Messages go out on time and stay consistent, while two-way texting keeps conversations moving without phone tag.

Convenience shows up in quick replies, clear next steps, and timely reminders that reduce missed appointments and forgotten payments. Personal details like name, time, and location make updates feel relevant, so every text supports a better overall experience.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

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FAQs About Automated Messaging Software

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