Timeout errors
Timeout errors help business texting systems decide when to stop waiting on slow network responses so messaging flows do not stay stuck in limbo. They act as a safety boundary that keeps campaigns, alerts, and support messages moving, even when parts of the SMS ecosystem respond unpredictably. This guide introduces how timeout errors fit into everyday operations, how they work in practice, and when it makes sense to rely on them in your SMS program.
API errors
API errors help businesses understand why an SMS request from an app or platform did not go through as expected. By treating api errors as simple status signals, teams can quickly see where a text flow broke, fix the issue, and keep SMS conversations running smoothly without guesswork. This guide outlines what api errors are in business texting, how they work in practice, and when to rely on them during everyday messaging.
Workflow failures
Workflow failures help teams understand why automated SMS journeys sometimes stop or behave in unexpected ways. They highlight where a texting workflow breaks so businesses can quickly see which steps misfired and what impact that has on customers. This guide introduces how workflow failures function in everyday SMS programs and when it makes sense to review them more closely.
Trigger misfires
Trigger misfires help teams understand why automated SMS flows sometimes send the wrong message at the wrong moment. By focusing on how and when a trigger is allowed to fire, businesses can make sure their texting feels timely, relevant, and consistent across the CRM and other connected systems. This guide outlines what trigger misfires are, how they function inside automated journeys, and when it makes sense to review or adjust them.
Consent mismatches
Consent mismatches help businesses keep SMS conversations aligned with what customers actually agreed to receive across different systems and tools. By flagging inconsistencies between stored consent data and real customer choices, they make sure texts go to the right people at the right time without extra noise or gaps. The rest of this guide explains how consent mismatches work in practice and when they matter most in everyday messaging workflows.
Duplicate contacts
Duplicate contacts help businesses understand and control what happens when the same person appears multiple times in a texting database. By handling these overlaps, Duplicate contacts make sure each customer gets a single, consistent SMS experience instead of confusing repeats or gaps. This guide outlines how Duplicate contacts behave in practice and when it makes sense to manage or merge them in everyday messaging workflows.