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Amplify Your Trustpilot & Customer Engagement With Textellent

Automate Trustpilot review requests, drive feedback, and enhance customer engagement across all workflows and teams.

Support for Your Trustpilot Experience Made Simple

Easily collect and manage Trustpilot reviews by automating SMS requests and reminders through Textellent’s dedicated business texting platform.

Send Review Requests by Text

Send review requests by text using your Trustpilot account. Textellent helps you reach more customers and collect more reviews to boost your reputation.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Drive Repeat Reviews from Past Customers

Use your existing Trustpilot reviews to identify past customers, then send targeted text reminders with Textellent to encourage more repeat feedback and strengthen your reputation.

Everything You Need to Scale SMS

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Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

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READ

OUR BLOG

A person using their phone to leave customer review

6 Review Management Tips to Stay on Top of Customer Feedback

Explore our review management tips and learn how to stay on top of customer feedback. Discover how Textellent can help manage reviews via SMS.
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5 Best SMS Gateway API Providers to Automate Your Messaging

5 Best SMS Gateway API Providers to Automate Your Messaging: 1. Textellent 2. Twilio 3. Vonage 4. Plivo 5. Sinch. Learn why Textellent stands out.
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How to Build a Referral Text Message Campaign That Converts

Learn how to convert happy customers into active promoters with a referral text message campaign and see how Textellent can help you do it.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About Trustpilot Integration

How can I automate Trustpilot review requests using Textellent?
You can automate Trustpilot review requests by setting up Textellent's SMS drip campaigns to send review invitation links after service.
How can I track Trustpilot review responses in Textellent? +
Textellent does not directly track Trustpilot review responses, but you can use SMS to request or follow up on reviews.
Can I customize Trustpilot review reminders sent via Textellent? +
You can customize Trustpilot review reminders sent via Textellent by editing message templates and personalizing content to fit your brand.
Can I sync Trustpilot review analytics with Textellent reports? +
Trustpilot review analytics cannot be directly synced with Textellent reports, as there is no native integration between the platforms.