SMS Marketing for Tour Operators

Use two-way SMS to confirm bookings, send trip reminders, share promotions, and keep travelers engaged with automated updates.

Built for Tour Operators

  • Send booking confirmations, itinerary updates, and tour reminders directly from your business number
  • Automate payment reminders, post-tour follow-ups, and review requests to strengthen customer relationships
  • Segment by tour type, destination, group size, or customer profile to deliver personalized offers
  • Connect CRM, booking, and payment systems so records, schedules, and communication stay in sync

Launch SMS That Travelers Actually Read

Tour participants expect real-time updates and simple communication. SMS ensures confirmations, schedule changes, and promotions are delivered instantly, helping you reduce no-shows and improve client satisfaction.

98%

of texts are read immediately

30%

of consumers found text most helpful when considering a purchase

40%

of consumers said they have tried to text a business

Everything You Need to Scale SMS

Campaigns and Keywords

Grow opt-in lists with QR codes on brochures, website sign-ups, and event booths. Send destination offers, last-minute deals, and loyalty discounts while tracking responses with unique codes.

Reminders and After-Hours Auto-Replies

Send automated reminders for tours, payments, and departure times. After-hours auto-replies confirm receipt, gather travel details, and let clients know when to expect follow-up.

Mobile App, Reporting, and Integrations

Guides and staff never miss a client message with the mobile app. Track replies, bookings, and campaign performance, and sync everything with your CRM or booking software.

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READ

OUR BLOG

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Confirmed Tours and Repeat Bookings

FAQs About SMS Marketing for Tour Operators

What can tour operators do with SMS?
You can confirm bookings, send itinerary details, share reminders, request reviews, promote new tours, and send loyalty offers. SMS helps boost bookings and build long-term clients.
How quickly do travelers respond to texts? +
Most texts are read within minutes, which makes SMS ideal for time-sensitive updates like departure times, cancellations, or last-minute offers.
Can we use our existing business number? +
Yes. You can text-enable your tour company’s number so clients can call or text the same line. Messages can be routed to the right guide or staff member.
How do after-hours auto-replies work? +
Auto-replies confirm receipt when your office is closed, collect details like trip dates or group size, and explain when to expect a response.
Can we segment messages and track results? +
Yes. Segment by tour type, destination, or customer history. Track replies, bookings, and redemptions to measure ROI.
Does this integrate with CRM or booking software? +
Textellent integrates with CRMs and booking platforms to sync customer records, itineraries, and communications seamlessly.
What about compliance and opt-in or opt-out? +
Clients opt in via forms, QR codes, or keywords. Each SMS contains opt-out instructions, and STOP and HELP commands are handled automatically for compliance.
Can we try Textellent for free? +
Yes. Tour operators can start with a 14-day free trial to test SMS reminders, promotions, and booking workflows before upgrading.