SMS Marketing for Car Dealerships

Launch two-way SMS that gets replies fast, capture more leads, reduce no-shows, and bring customers back with automated campaigns.

Built for Car Dealerships

  • Route texts from your main number to Sales, Service, or Parts in a shared inbox
  • Automate test drive confirmations, service reminders, and vehicle ready notifications
  • Segment by buying stage, model interest, last service date, and location with unique offer codes
  • Connect website forms, CRM, and DMS so contacts, vehicles, and history stay in sync

Launch SMS That Customers Actually Read

From first inquiry to signed paperwork and repeat service, texting keeps conversations moving. Customers see messages quickly and reply without phone tag, which helps your team lock in appointments and close deals faster.

70%

of consumers want to text businesses

1%

of texts are considered spam

30%

of consumers found text most helpful when considering a purchase

Everything You Need to Scale SMS

Campaigns and Keywords

Grow opt-in lists from showroom signage, VDPs, service receipts, and ads using keywords or QR codes. Send weekend specials, trade-in events, and service offers, then track redemptions with unique codes.

Reminders and After-Hours Auto-Replies

Reduce missed test drives and service appointments with confirmations and timed reminders. After-hours replies acknowledge inquiries, collect key details like vehicle of interest or preferred time, and set expectations for follow-up.

Mobile App, Reporting, and Integrations

Advisors and reps never miss a message with the mobile app. See reply rates, booked appointments, redemptions, and conversation outcomes, and sync everything with your CRM or DMS.

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

Read More
woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

Read More
woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

Read More

READ

OUR BLOG

tax season marketing

How SMS Fits Into Your Tax Season Marketing Plan

Learn how SMS campaigns can improve your tax season marketing strategy. Discover how Textellent can help you automate SMS messaging.
10 Dental Appointment Reminder Text Examples

10 Dental Appointment Reminder Text Examples

Explore 10 examples of dental appointment reminder texts that will help reduce cancellations and simplify your overall scheduling process.
mass text notification system

Simplify Outreach With a Mass Text Notification System

Learn what a mass text notification system is and how to set it up. Discover how to set up your SMS campaigns successfully with Textellent.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Turn Texts Into Booked Appointments, Sales, and Loyal Customers

FAQs About SMS Marketing for Car Dealerships

What can we do with SMS at a dealership?
Confirm test drives, schedule and remind service, promote inventory and seasonal offers, request reviews, and answer quick questions about availability, pricing, and trade-ins. Keep Sales, Service, and Parts aligned in one shared inbox.
How quickly do customers see and respond to texts? +
Most texts are seen within minutes, which helps you secure appointments and reduce lead drop-off. Timely acknowledgments and reminder sequences keep buyers engaged throughout the sales and service journey.
Can we use our existing dealership number? +
Yes. Text-enable your main line so customers can call or text the same number. Use routing rules to direct messages to the right team without exposing personal numbers.
How do after-hours auto-replies work? +
Set a schedule and a message that confirms receipt when you are closed. The reply can capture details like vehicle of interest, preferred time, or plate and VIN for service, and tell the customer when a team member will follow up.
Can we segment messages and track results? +
Yes. Build lists by buying stage, model interest, last service date, location, or campaign source. Use unique codes and tracked links to measure replies, booked appointments, redemptions, and revenue influenced.
Does this integrate with our CRM and DMS? +
Integrations and API sync contacts, vehicles, and conversation history with your CRM and DMS, and connect website forms so new inquiries trigger texts immediately.
What about compliance and opt-in or opt-out? +
Capture consent with keywords, web forms, or QR codes, and include opt-out language in messages. Built-in tools manage STOP and HELP keywords and subscription status to follow best-practice compliance.
Can we try Textellent for free? +
Yes. Start with a 14-day trial to test campaigns, reminders, and inbox workflows with your team before upgrading.