Skip to main content

Elevate Your ServiceTitan Client Experience With an SMS integration

ServiceTitan gains automated, personalized texting for customer engagement, marketing, and operational efficiency across all business functions.

Making ServiceTitan Work Better for Your Business

Textellent brings powerful business texting, automation, and shared inbox features to ServiceTitan, driving faster responses and better customer engagement.

Automate Appointment Reminders

Use your existing ServiceTitan appointments to send timely reminders through Textellent, reducing no-shows and keeping customers informed about their upcoming services.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Drive Repeat Business with Follow-Up Campaigns

Use your ServiceTitan customer data to send personalized follow-up messages with Textellent, encouraging repeat business and building stronger customer relationships.

Everything You Need to Scale SMS

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

Read More
woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

Read More
woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

Read More

READ

OUR BLOG

Home service technician sending an SMS

10 Best SMS Marketing Platforms for Home Services (2026 Guide)

Explore the ten best SMS marketing platforms for home services available in 2026. Discover what makes Textellent stand out as the best option.
Woman reading an SMS

SMS Marketing Pricing Comparison to Stop Overpaying in 2026

Discover different pricing models of marketing platforms and explore our SMS marketing pricing comparison of the five most popular solutions.
twilio vs messagebird

Twilio vs MessageBird: What to Consider Before You Decide

Read our Twilio vs MessageBird review and find out how the two platforms compare. Discover what makes Textellent the superior alternative to both.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About ServiceTitan Integration

How do ServiceTitan job updates sync with Textellent messages?
ServiceTitan job updates automatically sync with Textellent, triggering relevant text messages to customers based on job status changes.
Can I trigger Textellent campaigns from ServiceTitan customer actions? +
You can trigger Textellent campaigns from ServiceTitan customer actions if you set up an integration between the two platforms.
Can I sync customer tags between ServiceTitan and Textellent? +
Customer tags do not sync automatically between ServiceTitan and Textellent. Manual updates or custom integration may be required.
How does Textellent handle ServiceTitan customer opt-outs over time? +
Textellent syncs ServiceTitan customer opt-outs automatically, making sure opted-out contacts are not messaged in future campaigns or reminders.