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Senior Living Community Text Messaging Software

Connect with residents, families, and prospects through personalized text messaging that strengthens relationships and streamlines communication. Textellent automates tour confirmations, medication reminders, and family updates while enabling staff to respond instantly from your community’s main number. Deliver exceptional care coordination with intelligent scheduling and real-time engagement tools.
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Elevate Resident Engagement With Smart Texting

Transform resident communication with senior living community text messaging software that keeps families and staff aligned in real time. Texting helps you elevate engagement and boost satisfaction while reducing missed updates.

98 percent of texts are read within minutes and replies arrive up to 10 times faster than email so every resident and family member stays informed and connected.

Transform Senior Living Communication With Intelligent Texting

Intelligent texting for senior living communities delivers instant connection between residents, families, and care teams through automated messaging that adapts to each situation. Your staff coordinates updates, appointment reminders, and wellness checks without phone tag or missed communications.Streamline daily operations while families receive timely information about their loved ones, creating transparency that builds trust and peace of mind across your entire community.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Engage Residents And Families With Coordinated Texting

Coordinated messaging creates meaningful connections across your senior living community by bringing residents, families, and staff together through one unified platform. Send targeted updates about activities, health information, and daily schedules that reach the right people at the right moment. Your team manages all conversations from a central hub, making sure nothing falls through the cracks while building stronger relationships through consistent, personalized communication that demonstrates your commitment to exceptional care.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Tours and Comfortable Move-Ins

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FAQs About Senior Living Community Text Messaging Software

How can senior living communities benefit from text messaging software? −
Text messaging transforms how senior living facilities connect with prospective residents and their families during the decision-making process. You can send virtual tour confirmations, share availability updates, and answer questions in real time without phone tag. Textellent centralizes all conversations and automates follow-ups so no inquiry falls through the cracks.
What role does texting play in family communication at senior living facilities? +
Families want quick updates about their loved ones, and texting delivers that peace of mind instantly. You can share activity photos, medication reminders, and event invitations directly to family members' phones. This builds trust and keeps everyone connected without overwhelming your staff with phone calls.
Can senior living communities automate tour scheduling through text? +
Absolutely. Textellent lets you send booking links, confirm appointments, and deliver pre-visit information automatically. Prospects can reschedule or ask questions via text, reducing no-shows and making the tour process smoother for everyone involved.
Does text messaging help with resident engagement and activities? +
Texting keeps residents and families informed about upcoming events, wellness programs, and community announcements. You can segment messages by interest or care level to make sure each person receives relevant updates. Textellent tracks engagement so you know which activities generate the most excitement.
Can we text from our main senior living facility number? +
Yes. Textellent enables your existing business line for SMS so families recognize your number immediately. This eliminates confusion and builds on the trust you've already established through phone conversations and in-person visits.
Is text messaging software compliant with healthcare privacy regulations? +
Textellent supports compliance best practices and manages consent automatically to protect sensitive information. You control what gets shared via text and can document all communications for regulatory purposes. The platform makes sure your outreach remains both effective and secure.