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SaaS Company Text Messaging Software

Connect with customers, onboard new users, and reduce churn through intelligent text messaging built for SaaS teams. Textellent automates trial reminders, delivers product updates, and captures feedback in real time. Strengthen retention with targeted campaigns, instant support responses, and personalized engagement that scales with your subscriber base.
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Achieve Powerful SaaS Text Messaging Engagement

Struggling to spark real engagement from your SaaS users with email alone? Achieve Powerful SaaS Text Messaging Engagement by putting timely, relevant messages where customers actually respond. 98% of texts are read within minutes and replies arrive up to 10x faster than email.

With SaaS company text messaging software, your product can coordinate onboarding, renewals, and feature adoption while 75% of users enjoy texting more than phone calls for support and updates.

Transform SaaS Customer Communication With Intelligent Texting

Instantly elevate every customer touchpoint by embedding intelligent SMS directly into your SaaS platform. Automated texting delivers critical alerts, payment reminders, and usage insights that drive 134% higher response rates compared to traditional channels.Your team can streamline support conversations, accelerate trial conversions, and reduce churn through personalized messages that reach users wherever they are.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Unlock SaaS Growth With Targeted Text Messaging

Transform how your SaaS business communicates by delivering messages that customers genuinely want to receive. Text messaging creates immediate connections during crucial moments like trial expirations, billing updates, and feature launches when speed matters most.

Build lasting relationships through conversational interactions that feel personal rather than automated, helping your platform stand out in crowded inboxes while keeping users informed and engaged throughout their entire journey.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Trials and Paying Users

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FAQs About SaaS Company Text Messaging Software

How can SaaS companies capture more qualified leads through text messaging? −
Text messaging creates instant touchpoints with prospects who visit your site or engage with your content. Textellent helps you capture contact information through web forms and keyword campaigns, then automatically nurtures those leads with personalized sequences that move them toward conversion.
What makes SMS more effective than email for SaaS lead follow up? +
SMS messages get opened within minutes, while emails often sit unread for hours or days. Textellent enables your sales team to respond to demo requests and trial signups immediately, keeping prospects engaged during their highest interest moments and preventing them from exploring competitor solutions.
Can text messaging qualify leads before they reach our sales team? +
Absolutely. You can build automated conversation flows that ask qualifying questions and score responses based on fit and intent. Textellent routes hot leads directly to sales reps while nurturing cooler prospects with educational content until they become sales ready.
How does Textellent help SaaS companies reduce lead response time? +
Instant notifications alert your team the moment a prospect takes action, whether filling out a form or requesting pricing information. Textellent also sends automatic acknowledgment messages that keep leads warm while your reps prepare personalized follow ups, preventing the drop off that happens with delayed responses.
Can we segment leads based on their text message interactions? +
Yes. Textellent tracks every response, link click, and engagement signal to build detailed profiles of each prospect. You can segment by product interest, company size, engagement level, or any custom criteria, then deliver targeted campaigns that speak directly to each segment's needs and pain points.
Does text messaging work for both inbound and outbound SaaS lead generation? +
Textellent supports both strategies seamlessly. Capture inbound leads through website widgets and keyword campaigns, then launch outbound campaigns to targeted lists with personalized messages that start conversations and book discovery calls at scale.