Achieve faster retail engagement with smart texting that keeps shoppers informed, interested, and coming back. Retail text messaging software streamlines promo alerts, order updates, and curbside pickup coordination so staff stay focused on customers. With 98 percent of texts read within minutes and replies arriving up to 10 times faster than email, stores generate more sales and stronger loyalty.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Looking for a smarter way to boost foot traffic and conversions? Retail store text messaging software connects you directly with shoppers through personalized alerts about flash sales, new arrivals, and exclusive member perks.
Automated campaigns free your team to deliver exceptional service while messages land instantly on customer phones. Build lasting relationships and watch average transaction values climb as targeted texts turn browsers into loyal buyers who return again and again.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
