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Maximize Your Productboard User Feedback With an SMS integration

Textellent integration enables real-time feedback collection, automated follow-ups, and segmented user engagement across Productboard.

Ways We Support Your Productboard Experience

Textellent brings business texting, automation, and shared inbox features to Productboard, making customer engagement and follow-up seamless and efficient.

Send Targeted SMS From Feature Requests

Send targeted SMS messages to users based on feature requests tracked in Productboard. Textellent helps you engage users and gather feedback directly from your existing resource.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Drip Campaigns by Feature Tag

Trigger personalized drip campaigns to users linked to specific feature tags in Productboard, using Textellent to nurture interest and drive ongoing engagement.

Everything You Need to Scale SMS

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Perfect Out-of-Office Message Templates For Every Situation

Explore our out-of-office message examples and find out how to craft one that best suits your setting. Learn how to send professional SMS with Textellent.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About Productboard Integration

How can I sync Productboard feature updates with Textellent campaigns?
Sync Productboard feature updates with Textellent campaigns by integrating both platforms using available APIs or third-party automation tools.
How can I track customer replies in Productboard after texting? +
Productboard does not natively track customer replies to texts, so use integrated tools or sync responses from your SMS platform.
Can I automate Textellent messages based on Productboard status changes? +
Productboard does not offer a direct integration with Textellent, so automating messages based on status changes is not natively supported.
Can I sync Productboard user segments with Textellent groups? +
Productboard does not offer a direct integration to sync user segments with Textellent groups at this time.