Skip to main content

Amplify Your NetSuite CRM Customer Reach With an SMS integration

NetSuite CRM integration enables automated, compliant, and scalable text messaging for customer engagement, marketing, and support.

Ways We Support Your NetSuite CRM Success

Easily connect NetSuite CRM with Textellent to automate business texting, manage conversations, and boost customer engagement through powerful SMS tools.

Automate Lead Follow-Ups

Automatically send personalized text follow-ups to leads from your NetSuite CRM, helping you boost engagement and conversions with less manual effort.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Personalized Drip Campaigns

Use your NetSuite CRM contacts to trigger personalized text drip campaigns with Textellent, helping you nurture leads and drive more conversions automatically.

Everything You Need to Scale SMS

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

Read More
woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

Read More
woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

Read More

READ

OUR BLOG

A person using their phone to leave customer review

6 Review Management Tips to Stay on Top of Customer Feedback

Explore our review management tips and learn how to stay on top of customer feedback. Discover how Textellent can help manage reviews via SMS.
Woman sending an SMS

5 Best SMS Gateway API Providers to Automate Your Messaging

5 Best SMS Gateway API Providers to Automate Your Messaging: 1. Textellent 2. Twilio 3. Vonage 4. Plivo 5. Sinch. Learn why Textellent stands out.
referral text message

How to Build a Referral Text Message Campaign That Converts

Learn how to convert happy customers into active promoters with a referral text message campaign and see how Textellent can help you do it.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About NetSuite CRM Integration

How does contact segmentation sync between NetSuite CRM and Textellent?
Contact segmentation syncs between NetSuite CRM and Textellent by mapping tags or segments, keeping groupings consistent across both platforms.
How are message delivery statuses updated in NetSuite CRM? +
Message delivery statuses in NetSuite CRM update automatically based on system processing and communication with external messaging services.
How are opt-outs managed between NetSuite CRM and Textellent? +
Opt-outs in Textellent sync with NetSuite CRM, making sure customer opt-out status is updated and respected across both platforms.
How are conversation histories synced between NetSuite CRM and Textellent? +
Conversation histories are synced between NetSuite CRM and Textellent through direct integration, making sure messages and updates appear in both systems.