Upgrade Your LiveChat Customer Engagement With an SMS integration

Integrate LiveChat to extend real-time chat into automated SMS follow-ups, campaigns, and two-way customer engagement.

Enhance Your LiveChat Experience With Powerful Tools

Easily connect LiveChat with Textellent’s business texting platform to automate SMS reminders, campaigns, and customer engagement from one shared inbox.

Send SMS Campaigns From LiveChat

Use your existing LiveChat contacts to send targeted SMS campaigns with Textellent, helping you reach customers directly and boost engagement beyond chat conversations.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Lead Follow-Ups

Automate follow-up messages to your LiveChat leads with Textellent, helping you nurture relationships and drive more responses without manual effort.

Everything You Need to Scale SMS

Read Our Blog

15 Promotional Message Examples to Capture Customers

15 Promotional Message Examples to Capture Customers

Customers decide whether to engage with your brand in just a few seconds. That’s why your promotional texts…

Read More →
How to Build a Successful SMS Campaign in 10 Quick Steps

How to Build a Successful SMS Campaign in 10 Quick Steps

Learn how to build a successful SMS campaign with ease and explore the ten steps to do it.…

Read More →
10 Best Postscript Alternatives for Sales-Driven SMS Campaigns

10 Best Postscript Alternatives for Sales-Driven SMS Campaigns

Explore the ten best postscript alternatives for sales-driven SMS campaigns. Discover what makes Textellent stand out as the…

Read More →

READ

OUR BLOG

Woman reading an SMS on her phone

15 Promotional Message Examples to Capture Customers

A group of friends receiving a text message

How to Build a Successful SMS Campaign in 10 Quick Steps

Learn how to build a successful SMS campaign with ease and explore the ten steps to do it. Discover how Textellent can help you set it up.
postscript alternatives

10 Best Postscript Alternatives for Sales-Driven SMS Campaigns

Explore the ten best postscript alternatives for sales-driven SMS campaigns. Discover what makes Textellent stand out as the best alternative available.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Get Started with Business Texting

FAQs About LiveChat Integration

Can I manage Textellent SMS replies directly within LiveChat?
You cannot manage Textellent SMS replies directly within LiveChat. Textellent replies are handled in its own platform or integrations.
Can I trigger Textellent drip campaigns from LiveChat conversations? +
You can't directly trigger Textellent drip campaigns from LiveChat conversations unless you use an integration or automation tool.
Can I sync customer tags between LiveChat and Textellent? +
LiveChat does not offer a built-in way to sync customer tags directly with Textellent at this time.
Can I view Textellent message history inside LiveChat? +
You can't view Textellent message history directly inside LiveChat. Message history remains accessible only within the Textellent platform.