Coordinate routes, job updates, and incident responses through fast two way messaging so nothing falls through the cracks. 98% of texts are read within minutes and replies arrive up to 10x faster than email, helping teams move more jobs per day.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Dispatch operators gain direct mobile access to drivers and field teams through streamlined text communication that replaces outdated radio systems and phone tag. Send assignment changes, location updates, and priority alerts that reach personnel instantly on their devices.
Complete visibility into message delivery and response times helps supervisors track operator performance while maintaining organized records for audits and training purposes.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
