Delivery delays create customer anxiety and support headaches. Textellent automates delivery notifications through SMS, keeping recipients informed at every stage without manual updates. Send tracking links, arrival windows, and real-time status changes instantly.
98% of texts get read within minutes, so customers stay informed. Automated triggers fire based on delivery milestones, reducing where is my order inquiries. Integrate with your logistics platform to sync shipment data and make sure every notification reflects accurate, current information.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover delivery text alerts that optimize every stage of the drop off journey, from dispatch confirmation to completion notices.
Automated SMS timelines coordinate expectations, reduce confusion, and keep your customers calmly prepared for each arrival. Your operations gain a streamlined channel that replaces scattered calls with clear, time sensitive delivery updates that feel reliable and professional.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
