Unlock text messaging that builds trust by giving every customer clear, timely, and respectful communication. Texts are read 98% of the time within minutes, so your messages never get buried. Replies arrive up to 10x faster than email, and 75% of people prefer text to calls, helping your business make sure expectations are aligned and relationships feel transparent.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Experience conversations that feel reliable and human with customer trust building text messaging software designed for every stage of the journey. Each message is crafted to communicate clearly, respect preferences, and reduce uncertainty.
Your business can coordinate updates, feedback, and follow ups in one intuitive channel, making sure customers always know what is happening and why it matters.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
