Skip to main content

Upgrade Your Leads With CallRail and Textellent Integration

CallRail integration unifies call and text data, enabling automated follow-ups, lead nurturing, and engagement tracking across all customer interactions.

Ways We Support Your Call Tracking Success

Textellent lets you instantly follow up on tracked calls with automated, personalized SMS, boosting engagement and conversions from every lead.

Automate Call Follow-Ups

Use your CallRail call tracking data to trigger personalized text follow-ups with Textellent, helping you engage leads and improve response rates automatically.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Trigger Targeted SMS Campaigns

Leverage your CallRail call tracking data to launch targeted SMS campaigns with Textellent, reaching leads at the right moment to boost engagement and conversions.

Everything You Need to Scale SMS

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

Read More
woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

Read More
woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

Read More

READ

OUR BLOG

Home service technician sending an SMS

10 Best SMS Marketing Platforms for Home Services (2026 Guide)

Explore the ten best SMS marketing platforms for home services available in 2026. Discover what makes Textellent stand out as the best option.
Woman reading an SMS

SMS Marketing Pricing Comparison to Stop Overpaying in 2026

Discover different pricing models of marketing platforms and explore our SMS marketing pricing comparison of the five most popular solutions.
twilio vs messagebird

Twilio vs MessageBird: What to Consider Before You Decide

Read our Twilio vs MessageBird review and find out how the two platforms compare. Discover what makes Textellent the superior alternative to both.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About CallRail (call tracking) Integration

How are call tracking data and SMS conversations kept in sync?
CallRail keeps call tracking data and SMS conversations in sync by linking interactions to the same lead or contact record automatically.
How does call attribution work with ongoing SMS campaigns? +
Call attribution in CallRail links incoming calls to specific SMS campaign sources by tracking unique phone numbers assigned to each campaign.
Can call recordings be linked to ongoing SMS threads? +
CallRail does not currently link call recordings directly to ongoing SMS threads within its platform. Each is managed separately.
Can call outcomes trigger automated SMS follow-up sequences? +
Call outcomes in CallRail can trigger automated SMS follow-up sequences when integrated with compatible SMS platforms or automation tools.