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Upgrade Your Customer Experience With Birdeye and Textellent

Textellent automates Birdeye review requests, gathers feedback, and manages online reputation across customer journeys, boosting engagement and trust.

Ways We Support Your Birdeye Reviews Success

Let’s make your Birdeye reviews work harder by instantly texting customers with Textellent’s automated reminders, follow-ups, and review requests.

Send Review Requests by Text

Send review requests by text using your existing Birdeye reviews, so you can reach customers where they are and boost response rates with Textellent.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Automate Review Follow-Ups

Automate follow-up messages to customers based on your Birdeye reviews, helping you maintain engagement and encourage more feedback through Textellent.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Get Started with Business Texting

FAQs About Birdeye (reviews) Integration

How does Birdeye sync review data with Textellent updates?
Birdeye syncs review data with Textellent through integrated APIs, allowing real-time updates and consistent review management across both platforms.
Can Birdeye reviews trigger automated SMS campaigns in Textellent? +
Birdeye reviews do not directly trigger automated SMS campaigns in Textellent without a specific integration or workflow connecting the two platforms.
Can Birdeye review responses be sent via Textellent SMS? +
Birdeye review responses cannot be sent directly via Textellent SMS. Birdeye and Textellent operate as separate platforms without direct integration.
Can Birdeye review ratings update customer segments in Textellent? +
Birdeye review ratings do not directly update customer segments in Textellent, as the platforms do not have native integration.