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Review Marketing Software

Better reviews often start with faster, clearer follow-ups after a visit or service. Textellent supports review marketing software with automated two-way texting, timed reminders, and a shared inbox that keeps outreach consistent, reduces missed responses, and ties engagement to revenue-driving customer moments.
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Created for Brand Growth Teams

Tired of chasing reviews across locations and inboxes? With review marketing software built around SMS, Textellent automates post-purchase check-ins, routes replies to the right teammate in a shared inbox, and escalates service issues before they hit public sites.

Teams streamline outreach with templates, triggers, and timed reminders, reducing manual follow-up while boosting response rates, repeat visits, and attribution to revenue-driving customer moments.

Turn Reviews Into Marketing Assets

Review marketing software gives internal teams a faster way to collect, route, and reuse feedback without bouncing between review sites and spreadsheets. Automated SMS workflows send requests at the right moment, while a shared inbox keeps replies organized.Templates, tags, and triggers reduce manual follow-up and make sure owners, managers, and support staff respond consistently, turning review activity into usable marketing content.Quick review links and short text prompts make feedback easy to share right from a phone. Automated confirmations and reminders keep timing clear, so customers know when to expect a follow-up.Two-way SMS supports faster responses and more personal replies, with updates that reflect the customer’s situation and reduce repeat questions across the experience.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Showcase Positive Experiences

Review marketing software highlights great outcomes by turning post-visit feedback into timely SMS conversations, then guiding happy customers to share reviews while keeping details consistent. With automated texting, reminders, and quick review links, follow-ups arrive at the right moment and replies don’t get lost.

People get convenient texts, faster answers, and clear updates, with personalized reminders that fit their schedule. The result is less back-and-forth and a better overall experience from first message to posted review.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

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FAQs About Review Marketing Software

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