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Employee Communication Software

Teams move faster when updates, reminders, and quick questions arrive in a channel people actually read. Textellent brings two-way texting and workflow automation to an employee communication software, helping managers cut no-shows, coordinate shifts, and keep engagement steady with less manual follow-up.
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Developed for Connected Workforces

Modernize employee communication software with Textellent by using business texting and SMS automation for shift coverage, safety alerts, and HR reminders. Intelligent triggers from scheduling or CRM tools coordinate updates, route replies to a shared inbox, and make sure follow-ups happen automatically.

Teams spend less time chasing responses, while faster acknowledgments reduce downtime, improve attendance, and lift engagement that supports retention and revenue.

Unify Internal Communication Effortlessly

Internal teams gain momentum when employee communication software turns routine updates into automated, trackable text conversations. Shared inboxes keep coverage organized, while templates and triggers send shift changes, policy notes, and safety alerts at the right time. Fewer back-and-forth calls means fewer gaps, clearer accountability, and faster decisions across locations.Customers get convenient texts that are easy to read, reply to, and act on without waiting on hold. Automated SMS reminders, status updates, and confirmations reduce missed appointments and repeat questions. Personalized messages based on forms or bookings keep details clear, speed up responses, and make sure timely updates reach the right person.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Keep Employees Informed In Real Time

Time-sensitive updates land where people actually look, and employee communication software turns those pings into organized, two-way SMS threads with automated reminders, routing, and follow-ups.

Customers get quick, easy texts for confirmations, arrival windows, and status updates, with fast replies that keep details clear. Automated SMS reminders reduce missed appointments, while personalized messages tied to bookings or forms make sure timely updates reach the right person and improve the overall experience.

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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FAQs About Employee Communication Software

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