Automotive shoppers expect instant answers about inventory, pricing, and availability. Text messaging connects your sales and service teams with customers in real time, turning quick questions into qualified leads and completed sales.
90% of customers want to text with dealerships. Messages get read within minutes and generate responses 10x faster than email. When buyers can text instead of call, your team closes more deals while delivering the convenient experience today’s car shoppers demand.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Transform how every department in your dealership communicates with shoppers by using intelligent texting that feels instant and personal. Replace cluttered inboxes and phone waits with focused conversations that keep buyers moving forward from first inquiry to final delivery.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
