Contact Sales

Hospitality Manager Text Messaging Software

Achieve smoother guest communication with hospitality manager text messaging software from Textellent. Streamline confirmations, concierge requests, and updates while coordinating staff instantly.Enhance every stay with personalized two-way messages, automated reminders, and timely follow-ups that boost satisfaction and repeat bookings.
Start your free trial
Get a Demo

Hospitality Messaging Built For Busy Managers

Hospitality managers juggle staff schedules, guest requests, and vendor coordination across multiple properties. Text messaging cuts through the chaos with instant communication that actually gets read.

98% of texts open within minutes. Replies arrive 10x faster than email. 75% of team members prefer texting for shift updates and urgent issues.

Reach housekeeping about room status, confirm catering deliveries, or update front desk staff without playing phone tag. Every message syncs across your team so nothing falls through the cracks during your busiest hours.

Transform Hospitality Texting Into Guest Loyalty

Transform hospitality texting into guest loyalty with intelligent messaging designed for hotel and restaurant managers. Streamline guest communication, coordinate departments, and personalize stays with timely mobile conversations that feel effortless. Modernize every interaction by centralizing messages, automating stay touchpoints, and guiding staff responses so your property builds trust, boosts satisfaction, and turns first time visitors into lifelong regulars.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Achieve Effortless Hospitality Manager Texting Workflows

Discover hospitality manager texting built to coordinate teams, vendors, and guest touchpoints from one intuitive inbox. Automate routine updates, centralize conversations, and make sure every shift change, request, and approval is handled without chaos.

Experience effortless workflows that keep managers informed, staff aligned, and communication polished so daily operations feel smoother, service feels faster, and your property runs with confidence at every moment.

Everything You Need to Scale SMS

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

Read More
woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

Read More
woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

Read More

READ

OUR BLOG

a woman smiling while using a phone

How SMS Payments Cut Down on Missed and Delayed Payments

Read More
A girl using her phone

How a CRM SMS Integration Brings You Closer to Customers

Read More
man on the phone

How to Gain a Competitive Edge With Speed to Lead Tactics

Learn why speed to lead is crucial for sales success and how prompt responses can boost customer satisfaction.
Read More

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >

  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >

  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >

  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >

  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >

  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Turn Texts Into Bookings and Memorable Stays

Get a Demo
Start Free Trial

FAQs About Hospitality Manager Text Messaging Software

How can hospitality managers streamline guest communication? −
Transform every touchpoint with automated messaging that handles confirmations, check-in details, and service requests instantly. Textellent connects your front desk, housekeeping, and concierge teams through one unified platform that keeps guests informed throughout their stay.
What makes text messaging effective for hotel operations? +
Guests respond to texts within minutes, making it the fastest channel for urgent requests or last-minute changes. Your staff can coordinate room readiness, address concerns in real time, and deliver personalized recommendations without phone tag or missed calls.
Can our property use its main number for guest texting? +
Absolutely. Textellent activates your existing hotel line for SMS so guests can text the same number they call. This eliminates confusion and maintains the professional presence your brand has already established.
How do automated messages help hospitality teams? +
Schedule pre-arrival instructions, send checkout reminders, and trigger upsell offers based on guest preferences without manual work. Textellent handles repetitive communication so your staff can focus on delivering exceptional in-person experiences.
Does the platform connect with our property management system? +
Yes. Textellent syncs with leading PMS and booking platforms to pull reservation data, update guest profiles, and track conversation history automatically. Every interaction stays organized across your entire tech stack.
Can we collect feedback through text after checkout? +
Definitely. Send review requests or satisfaction surveys via SMS to capture honest feedback while the experience is fresh. Textellent tracks responses and helps you identify service improvements before issues appear on public review sites.