Small business owners need fast, direct communication to keep customers engaged and operations running smoothly. Text messaging delivers exactly that with response rates that outperform every other channel.
98% of texts get read within minutes, and replies come 10x faster than email. Automate appointment reminders, follow up on quotes instantly, and keep customers informed without playing phone tag. Every message syncs with your existing tools so your team stays coordinated and no conversation gets lost.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Tired of missed opportunities because you couldn’t reach customers fast enough? Text messaging puts you in direct contact with clients who actually read and respond, cutting through the noise of overflowing email inboxes and unanswered voicemails.
Coordinate your team, confirm orders, and answer questions from one central platform that works with the tools you already use. Every conversation stays organized so you can focus on growing your business instead of chasing down information.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
