Order confirmation texts keep customers informed and reduce support inquiries. When shoppers receive instant updates about their purchases, they feel confident and connected to your business.
Textellent makes order confirmations automatic and reliable. Send real-time updates when orders are placed, shipped, or delivered. Customers get the information they need without having to check email or call your team.
98% of texts are read within minutes, so your confirmations reach customers immediately. Replies come 10x faster than email when questions arise. Clear communication builds trust and creates repeat buyers who know exactly where their orders stand.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover how order confirmation text messaging replaces cluttered inbox updates with clean, concise mobile alerts customers actually read. Instantly trigger personalized confirmations the moment a purchase is completed, with all key details clearly summarized.
Automated follow up texts keep buyers confident and your workflow streamlined, so your business delivers a smoother, more transparent post purchase experience without adding pressure to your support team.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
