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Business Texting for SMBs

Launch 2-way texting, automate follow-ups & reminders, and keep replies organized in a shared inbox—without code.

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Why Textellent

  • Speed to Lead

    Text new leads instantly to double first-response speed.

  • Shared Team Inbox

    Assign, collaborate, and never drop a conversation.

  • No-Code Automations

    Triggers from forms/CRM; templates & variables built-in.

  • Built-In Analytics

    Track replies, outcomes, and team performance.

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How It Works

  1. 1

    Connect your tools

    HubSpot, Gravity Forms, Zapier, or use CSV import.

  2. 2

    Turn on key flows

    Speed-to-lead, appointment confirmations, follow-ups.

  3. 3

    Manage replies as a team

    Shared inbox with assignments & notes.

Most teams launch in under 30 minutes.

Works with your stack

Trigger texts from submissions, updates, or stage changes. Log the conversation history to the contact.

Use Cases

  • Leads & Sales

    Auto-text new leads; nudge stalled deals.

    Example flow
    Trigger
    Form submit
    Action
    Send welcome text in 2s

  • Operations

    Confirmations, reminders, and day-of updates.

    Example flow
    Trigger
    Appointment booked
    Action
    Send confirmation & reminder

  • Customer Care

    2-way texting for quick resolutions & higher CSAT.

    Example flow
    Trigger
    Ticket updated
    Action
    Send status & next-step link
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What Customers Are Saying

We chose Textellent as our franchise system’s replacement for Zipwhip because of its ease of use and additional marketing and integration tools available. We anticipate the program will both drive sales and save our franchisees a ton of time.
Brittany G.
Brittany G.
Sr. Director of Marketing, Painting With A Twist
“Sending friendly payment reminders with text campaigns got my clients to pay right away vs. emails that got ignored. Really helps cash flow!”
Lisa T.
Lisa T.
Tennant Lawn Care
It’s wonderful, it saves me 15–20 hours a week at least! I couldn’t imagine how it could work any better with my tax software than it already does.
Kathy H.
Kathy H.
Kathy’s Tax Services, LLC
We offer our cafe customers a free sandwich on their birthday if they text in their birth dates. After that, we use texting to tell them about new menu items, holiday menus, and other specials. It’s great and who doesn’t like to be remembered on their birthday!
Jeffrey W.
Jeffrey W.
Owner – Legacy Cafe
I have been able to go from two front desk personnel to one per location. Texting is like having another staff member 24/7.
Sarah T.
Sarah T.
Multi-Unit Owner, Any Lab Test Now

TCPA-aware by design

Support for opt-in/opt-out flows, quiet hours, and compliant templates.

Learn best practices →

Simple plans for SMBs & multi-location

Start free—upgrade anytime. Includes: Shared inbox • Automations • Templates • Analytics • Landline/Toll-Free texting.

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FAQs

  • Do I need a Textellent account?

    Yes—free 14-day trial included.

  • Can I text-enable my existing number?

    Yes—landline or toll-free.

  • Which tools does it work with?

    HubSpot, Gravity Forms, Zapier & more.

  • Do I need a developer?

    No—most teams launch in under 30 minutes.

  • Is it compliant?

    TCPA-aware workflows; opt-in & quiet hours supported.

  • What happens after the trial?

    Pick a plan or cancel anytime.

Ready to turn conversations into customers?

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