Salesforce & Textellent: High-ROI CRM Texting, Logged to Every Record

Sync contacts automatically and log two-way SMS to Leads, Contacts, and Cases—so teams see the full story where customers actually reply.

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98%Average open rate for texts
2–5×Faster response vs. email
MinutesTo launch with existing lists

Why Connect Salesforce & Textellent

  • Complete timelines — Every inbound/outbound SMS is logged to the Salesforce record (Lead, Contact, or Case) for full team visibility.
  • Faster follow-ups — Trigger messages with Salesforce Flow when form submissions come in, stages change, or cases update.
  • Cleaner data — New and updated Salesforce records stay synced to Textellent automatically.
  • Shared inbox & analytics — Manage replies as a team and track performance KPIs.

Secure. Reliable. Enterprise-Ready.

  • Enterprise-Grade Infrastructure — Built for scale, reliability, and performance.
  • One-Click Integrations — Connect Textellent with Salesforce in minutes.
  • Disaster Recovery (DRO) — Cross-region redundancy with 99.99% uptime.
  • Annual Compliance Audits — Rigorous security and controls verification.
  • Data Security — All customer data is encrypted during transit as well as at rest.

Set‑Up Guide

  1. Log into Textellent
  2. Go to Management options ▸ Integrations
  3. Search for Salesforce
  4. Click Install
  5. Grant permissions
  6. Enjoy the benefits!
START FREE TRIAL

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Resources

Textellent Announces One-Click Integration with ActiveCampaign

Textellent Announces One-Click Integration with ActiveCampaign

Textellent is proud to announce a new one-click integration with ActiveCampaign for seamless messaging and marketing workflows.

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Maximizing Sales Using CRM With Email and SMS Integration

Maximizing Sales Using CRM With Email and SMS Integration

CRM systems help manage customer interactions—learn how pairing them with email and SMS boosts sales and retention.

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How an SMS CRM Can Increase Your Productivity

How an SMS CRM Can Increase Your Productivity

Switching between apps wastes time. Learn how integrating SMS into your CRM saves time and simplifies operations.

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