Salesforce & Textellent: High-ROI CRM Texting, Logged to Every Record

Sync contacts automatically and log two-way SMS to Leads, Contacts, and Cases—so teams see the full story where customers actually reply.

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98%Average open rate for texts
2–5×Faster response vs. email
MinutesTo launch with existing lists

Why Connect Salesforce & Textellent

  • Complete timelines — Every inbound/outbound SMS is logged to the Salesforce record (Lead, Contact, or Case) for full team visibility.
  • Faster follow-ups — Trigger messages with Salesforce Flow when form submissions come in, stages change, or cases update.
  • Cleaner data — New and updated Salesforce records stay synced to Textellent automatically.
  • Shared inbox & analytics — Manage replies as a team and track performance KPIs.

Secure. Reliable. Enterprise-Ready.

  • Enterprise-Grade Infrastructure — Built for scale, reliability, and performance.
  • One-Click Integrations — Connect Textellent with Salesforce in minutes.
  • Disaster Recovery (DRO) — Cross-region redundancy with 99.99% uptime.
  • Annual Compliance Audits — Rigorous security and controls verification.
  • Data Security — All customer data is encrypted during transit as well as at rest.

Set‑Up Guide

  1. Log into Textellent
  2. Go to Management options ▸ Integrations
  3. Search for Salesforce
  4. Click Install
  5. Grant permissions
  6. Enjoy the benefits!
START FREE TRIAL

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Resources

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How an SMS CRM Can Increase Your Productivity

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