SMS Marketing for Cross-Sell Offers

Use two-way SMS to promote complementary products, increase customer lifetime value, and boost revenue with automated cross-sell campaigns.

Built for Cross-Sell Offers

  • Send personalized product or service recommendations based on recent purchases directly from your business number

  • Automate cross-sell messages with bundles, limited-time deals, or add-on offers

  • Segment by purchase history, product category, or customer profile to deliver relevant offers

  • Connect CRM, POS, or ecommerce platforms so orders, offers, and communications stay in sync

Launch SMS That Customers Actually Read

Cross-selling works when suggestions are relevant and timely. SMS ensures customers see your offers instantly, increasing engagement and encouraging repeat purchases.

98%

of texts are read immediately

95%

of texts are read within 3 minutes

Personalized cross-sell offers drive higher engagement and revenue than generic promotions

Everything You Need to Scale SMS

Campaigns and Keywords

Collect opt-ins at checkout, loyalty programs, or product registrations. Send cross-sell promotions, limited-time offers, and bundle discounts while tracking conversions with unique codes.

Reminders and After-Hours Auto-Replies

Send reminders for unclaimed cross-sell deals, bundle upgrades, or seasonal add-ons. After-hours auto-replies confirm interest, gather details, and share purchase links.

Mobile App, Reporting, and Integrations

Teams never miss a cross-sell opportunity with the mobile app. Track responses, conversions, and campaign ROI, and sync seamlessly with CRM or ecommerce systems.

Read Our Blog

Woman reading an SMS on her phone

14 Promotional Message Examples to Capture Customers

Keeping in touch with customers is essential for any business looking to succeed. One of...

Read More
woman smiling and looking at her phone

Minimize Missed Appointments With an Appointment Reminder Text

No-shows and last-minute cancellations are major headaches for service-based businesses. Every missed appointment can mean...

Read More
woman texting

Text Message Marketing For Small Business: 5 Best...

One of small businesses’ biggest challenges is maintaining consistent and effective communication with their customers....

Read More

READ

OUR BLOG

tax season marketing

How SMS Fits Into Your Tax Season Marketing Plan

Learn how SMS campaigns can improve your tax season marketing strategy. Discover how Textellent can help you automate SMS messaging.
10 Dental Appointment Reminder Text Examples

10 Dental Appointment Reminder Text Examples

Explore 10 examples of dental appointment reminder texts that will help reduce cancellations and simplify your overall scheduling process.
mass text notification system

Simplify Outreach With a Mass Text Notification System

Learn what a mass text notification system is and how to set it up. Discover how to set up your SMS campaigns successfully with Textellent.

Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

    Learn More >
  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

    Learn More >
  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

    Learn More >
  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

    Learn More >
  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

    Learn More >
  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

    Learn More >

Turn Texts Into Repeat Purchases and Higher Revenue

FAQs About SMS Marketing for Cross-Sell Offers

How can SMS be used for cross-sell offers?
You can promote complementary products or services, share bundle deals, and send targeted recommendations based on customer purchases.
How quickly do customers respond to cross-sell offers via SMS? +
Most texts are read within minutes, making SMS a reliable way to capture attention and boost sales.
Can we use our existing business number? +
Yes. You can text-enable your existing number so customers recognize and trust your cross-sell messages.
How do after-hours auto-replies work? +
Auto-replies confirm interest in cross-sell offers after hours, provide links to purchase, and let customers know when staff will follow up.
Can we segment campaigns and track results? +
Yes. Segment by purchase type, product category, or customer profile. Track responses, conversions, and revenue from each cross-sell campaign.
Does this integrate with CRM or ecommerce platforms? +
Textellent integrates with CRMs, POS, and ecommerce systems to sync orders, offers, and communications automatically.
What about compliance and opt-in or opt-out? +
Customers opt in during sign-ups, checkouts, or loyalty programs. Each SMS contains opt-out instructions, and STOP and HELP requests are processed automatically for compliance.
Can we try Textellent for free? +
Yes. Businesses can start with a 14-day free trial to test cross-sell campaigns, offers, and workflows before upgrading.