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Insurance Broker Text Messaging Software

Transform how your brokerage communicates with prospects and policyholders using intelligent, two-way texting that drives retention. Textellent automates policy reminders, quote follow ups, and renewal outreach to create compliant, timely conversations that boost revenue and protect client relationships.
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Insurance Broker Text Messaging That Converts

Insurance brokers lose clients when communication lags. Text messaging closes that gap with instant delivery and response rates that email and phone calls can’t match.

98% of texts get read within minutes. Replies arrive 10x faster than email. When policy renewals, claims updates, or quote requests need immediate attention, texting keeps your clients informed and engaged without the back and forth of phone tag or waiting hours for inbox checks.

Modernize Insurance Broker Text Messaging Workflows

Looking for a modern way to coordinate client conversations without adding more work for your team? Our text messaging software centralizes every policy question, document reminder, and coverage update, so conversations stay organized and easy to track. Modernize Insurance Broker Text Messaging Workflows while giving clients a convenient channel that feels personal, timely, and tailored to every stage of their insurance journey.

98%

of texts are read immediately

70%

of consumers want to text businesses

40%

of consumers said they have tried to text a business

Achieve Higher Response Rates With Broker Texting

Discover how focused broker texting turns everyday insurance conversations into quick wins for both clients and teams. Our messaging platform helps your brokerage coordinate quotes, endorsements, and follow ups in one place so nothing slips through the cracks. Make sure every client text feels timely and relevant, helping your producers maintain momentum and convert more opportunities without juggling scattered communication channels.

Everything You Need to Scale SMS

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Everything You Need to Text at Scale

  • Textellent Messenger

    The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.

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  • Integrate SMS

    Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.

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  • Automations

    Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.

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  • Franchisor Module

    The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.

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  • AI Rewriter & Translate

    Instantly polish your texts and translate them into different languages, making communication faster and more accessible.

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  • Mobile App

    Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.

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Turn Texts Into Quotes and Closed Policies

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FAQs About Insurance Broker Text Messaging Software

How can insurance brokers use text messaging to connect with clients? −
Transform how you communicate by sending policy updates, renewal reminders, and claim status notifications directly to your clients' phones. Textellent helps you manage every touchpoint from initial quote requests to policy renewals with automation and tracking built in.
What makes texting effective for insurance broker communication? +
Text messages achieve open rates above 90%, making them far more effective than email for time sensitive updates. Your clients can respond instantly with questions or confirmations, reducing phone tag and accelerating the sales cycle.
Can insurance brokers automate their client messaging workflows? +
Absolutely. Set up automated sequences for policy renewals, birthday greetings, and claim follow ups that trigger based on specific dates or client actions. Textellent handles the scheduling while you focus on building relationships and closing policies.
Does text messaging software integrate with insurance management systems? +
Yes. Textellent connects with leading agency management systems and CRMs to sync contact information, policy data, and conversation history automatically. This integration eliminates duplicate data entry and keeps your team working from a single source of truth.
How do insurance brokers capture leads through text messaging? +
Use keyword campaigns and shortcodes to let prospects text in for instant quotes or information packets. Textellent captures these inquiries automatically and routes them to the right agent while triggering nurture sequences that keep leads engaged until they're ready to buy.
Can we text clients using our existing insurance agency phone number? +
Yes. Textellent enables SMS on your current business line so clients receive messages from the number they already recognize. This builds trust and increases response rates since clients know exactly who's reaching out.